Privacy Policy

Effective Date: [Insert date]

1. Introduction

SION Advanced Apertures (Pty) Ltd (“SION”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

By using our website or engaging with SION, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect and process the following types of personal information:

Contact information: such as your name, email address, phone number, and company name.
Project or enquiry details: information you voluntarily provide when requesting quotations, technical data, or consultations.
Website usage data: including IP addresses, browser type, and browsing behaviour, collected through analytics tools and cookies to improve website performance.
Business correspondence: records of communication between you and SION, including emails or phone calls.

We only collect personal information that is necessary for legitimate business purposes or as required by law.

3. How We Use Your Information

Your personal information may be used for the following purposes:

To respond to your enquiries or quotation requests.
To provide you with information about SION products and services.
To improve our website, communications, and client experience.
To maintain accurate business and financial records.
To comply with any legal, tax, or regulatory obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Information Sharing

SION may share limited personal information with trusted third parties who assist us in delivering our services, such as:

IT service providers and website hosts.
Logistics and delivery partners.
Professional consultants (e.g., engineers, architects, or contractors) where necessary for project coordination.

These service providers are bound by confidentiality and data protection obligations consistent with this Privacy Policy and POPIA.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While we strive to ensure the security of your data, please note that no electronic transmission or storage system can be guaranteed to be completely secure.

6. Data Retention

We retain your personal information only for as long as it is required to:

Fulfil the purposes for which it was collected,
Comply with legal or contractual obligations, or
Resolve disputes and enforce agreements.

After this period, your data will be securely deleted or anonymised.

7. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you.
Request correction or deletion of inaccurate or unnecessary data.
Object to the processing of your data under certain circumstances.
Withdraw consent where processing is based on consent.

Requests to exercise these rights can be made by contacting us at [insert email address]. We may require proof of identity before fulfilling certain requests.

8. Cookies

Our website may use cookies and similar technologies to enhance user experience and collect analytics data.
You can manage or disable cookies through your browser settings. However, some features of the website may not function properly without them.

9. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites and encourage users to review the privacy policies of any sites they visit.

10. Updates to This Policy

SION reserves the right to amend or update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date. We encourage you to review it periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data protection practices, please contact us at:

SION Advanced Apertures (Pty) Ltd
Email: [gustav@sionadvanced.com]
Website: [sionadvanced.co.za]
Address: [UNIT A1, EDGE LOGISTICS PARK, 25 DAVENTRY LANE, MODDERFONTEIN, JOHANNESBURG, 2065]