Engage With Us
1. Start the Conversation
Every project starts with a conversation.
Whether you’re a developer, architect, contractor, or homeowner; the first step is simply to get in touch.
You can reach us by email, phone, or through our website contact form.
Once we understand your project and requirements, we’ll advise on the best next step, whether that’s a consultation, a technical review, or preparing a quotation.
2. Share Your Project Information
To help us give you the most accurate advice and pricing, it helps if you can share some basic project information upfront.
Below is a guide for what we typically need depending on the product or service you’re interested in:
Windows and Doors
If possible, send us your window and door schedule or drawings.
This allows us to review your setup, provide advice, and suggest ways to optimise performance, specification, and cost through value engineering.
We’ll then arrange a time to meet or consult, either in person or online, to discuss your project in more detail.
Please include:
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Window/door schedule or plans (PDF preferred)
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Project location
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Preferred frame colour or finish (if known)
Garage Doors
If you’re enquiring about garage doors, we’ll need a few key details to get started:
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Opening size (width × height)
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Preferred door type and colour
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Project location
Once we receive this information, we’ll confirm details, advise on optimal sizing, and prepare a quotation. We’re also happy to coordinate with your builder or architect if needed.
Balustrade Glass
For glass balustrades, please provide a plan or balustrade schedule so we can understand the layout and location.
Based on this, we’ll recommend the most effective system, whether that’s flush-mounted, spigot-fixed, or side-mounted and discuss how best to supply and coordinate with your installer.
Please include:
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Plan or drawings showing balustrade locations
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Installer details (if known)
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Project location
3. Consultation and Confirmation
Once we’ve reviewed your information, we’ll connect with you directly to:
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Clarify your design and performance goals
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Provide advice on the best glazing or balustrade system for your needs
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Refine your quotation and technical specifications
This step ensures you receive the best possible specification for your project, technically, financially, and aesthetically.
4. Placing an Order
When you’re ready to proceed, we’ll issue a formal quotation and order confirmation.
To initiate production, a 60% deposit is required via EFT, with the balance payable upon delivery to site.
Once the order is confirmed, we’ll keep you updated on timelines, logistics, and delivery arrangements every step of the way.
5. Ongoing Support
Our engagement doesn’t end at delivery. We remain available to assist with installation coordination, technical queries, or after-sales support, ensuring the process stays smooth and the final result meets your expectations.
Ready to Begin?
Every successful project starts with the right conversation.
Send us your project details today, and let’s explore how SION can help you achieve a superior result in design, performance, and value.
